At Hirosync, our goal is to make sure you have a fine experience with every purchase. If for any reason you aren't absolutely glad to be together along with your order, our Return & Refund Policy is right here to help. Please examine below for unique situations and steps to provoke a go-back or refund.

1. General Return Eligibility

Returns are widespread within 7 days of the transport date for gadgets that might be unused, unwashed, and in their unique packaging with tags attached. Please word that positive gadgets (which include very last sale gadgets) might not be eligible for returns.

2. Return & Refund Process

To provoke a go-back or refund, please comply with those steps:

• Contact Support: Email support@hirosync.store together along with your order number, cause for going back, and any photographs if applicable.
  
• Return Authorization: Our group will review your request and, if eligible, offer a Return Authorization Number (RAN) and go back commands.
  
• Shipping the Item: Once authorized, pack the object securely and ship it to the supplied return address. Customers are liable for go-back delivery prices until the object is damaged, defective, or wrong.
  
• Refund Processing: Once obtained and inspected, refunds are processed within 5-7 business days on your unique price method. You will acquire an email affirmation as soon as the refund is issued.
  

Scenarios for Returns and Refunds

A. Damaged, Defective, or Incorrect Items

If you acquire a damaged, defective, or wrong object, please contact us right now upon receipt.

Steps:

• Contact support@hirosync.store within 7 days of transport with photographs of the object and packaging.
  
• Upon affirmation, we are able to offer go-back commands and cowl go-back delivery fees.
  
• We can provide an alternative object (if available) or a complete refund on your unique price method.
  

B. Item Not Received

If your order hasn't arrived inside the predicted transport time, please reach out so we will help in monitoring your shipment.

Steps:

• Email support@hirosync.store together along with your order details.
  
• Our group will inspect the difficulty with the carrier.
   If deemed lost, we are able to offer an alternative object or a complete refund on your unique price method.
  

C. Order Cancellation

Orders may be canceled within 24 hours of placement. After this timeframe, cancellations might not be assured, as processing can also additionally have begun.

Steps:

• Contact support@hirosync.store right now together along with your order number.
  
• If the order has now no longer been processed, a complete refund can be issued.
  
• If the order has already shipped, please confer with the go-back process.
  

3. Refund Timing

Once your returned object is obtained and inspected, refunds are generally processed within 5-7 business days. Your financial institution or card company can also additionally require extra time to mirror the refund to your statement.

4. Non-Returnable Items

• Used, washed, or showing signs of body odor, perfume, cosmetics, or stains.
• Products damaged by user error during use or improper storage (torn, deformed, faded due to incorrect washing instructions, etc.).
• Products that are no longer in their original packaging, missing tags, stamps, labels, or accessories (if any).
• Products on sale, on special discounts, or in clearance sales, unless the product has a manufacturing defect.
• Products are now no longer bought from Hirosync's authentic channels, which include orders without an affirmation code or invoice.
  
• Reasons for going back, which are emotional or alternate private decisions, inclusive of now no longer liking the object anymore, now no longer becoming the style, or shopping for the incorrect color or style, however, now no longer because of a product defect.

5. Contact Us

If you've got any questions on our Return & Refund Policy or want similar assistance, please don't hesitate to reach out. We are right here to assist in making certain of your pleasure with each buy at Hirosync.

Email: support@hirosync.store